Hyderabad : The Investor Education and Protection Fund Authority (IEPFA), under the Ministry of Corporate Affairs, has made a significant stride in investor grievance redressal and protection by inaugurating three Niveshak Seva Kendras in Hyderabad. Operational from August 16, 2025, these centres aim to streamline processes for unclaimed dividends, KYC updates, and investor services, with plans for two additional centres to be launched soon.
Streamlined Services for Investors
These Niveshak Seva Kendras are created as one-stop solutions for investors facing challenges in accessing their unpaid dividends or updating critical details. Supported collaboratively by SEBI, CDSL, NSDL, BSE, and NSE, the Kendras simplify regulatory and transactional hurdles through the following services:
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Direct Facilitation of Unpaid Dividend Transfers: For dividends unclaimed for over 6–7 years, the centres guide investors towards speedy transfer and resolution.
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Hassle-free KYC/Nomination Updates: Investors can update their details for both physical folios and demat accounts, ensuring compliance and prompt dividend disbursements.
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Physical Folio Support: Submission and processing of ISR-1/ISR-2/ISR-3 forms for KYC updates in physical folios, activating the release of pending dividends.
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Demat Account Support: Guidance to update bank details with Depository Participants, enabling automatic credit of unpaid dividends.
Hyderabad Locations and Contact Details
Currently, the following Hyderabad-based centres are operational from 10:00 AM to 4:00 PM:
| Centre Location | Address & Details |
|---|---|
| KFin Technologies Ltd | Plot No. 31 & 32, Selenium, Tower-B, Financial District, Nanakramguda, Serilingampally, Hyderabad – 500032, Telangana |
| BSE Hyderabad Office | 103, 1st Floor, Imperial Towers, Ameerpet, Hyderabad – 500016 SPOC: K. Nagbhushan |
| NSE of India Ltd | 5th Floor, Awfis Space Solutions, Prestige Phoenix 1405, Uma Nagar, Beside Metro Station, Begumpet, Hyderabad – 500016, Telangana |
Two additional centres will be announced soon, further expanding investor support in the region.
About IEPFA
The IEPFA was established on September 7, 2016, under the Ministry of Corporate Affairs. Tasked with managing the Investor Education and Protection Fund, the authority facilitates the refund of shares, unclaimed dividends, matured deposits, and debentures. It also plays a pivotal role in promoting financial literacy and ensuring transparency to protect investors’ interests nationwide.
Conclusion
With the launch of these Niveshak Seva Kendras, Hyderabad investors now have direct, streamlined access to vital services such as dividend recovery, KYC/nomination updates, and grievance redressal. This initiative marks another milestone in IEPFA’s ongoing commitment to investor protection, financial inclusion, and the simplification of regulatory processes in India.
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Source: PIB
