The Department of Agriculture and Farmers’ Welfare (DA&FW) actively participated in Special Campaign 5.0, an initiative led by the Department of Administrative Reforms and Public Grievances (DARPG) to reduce pendency and institutionalize cleanliness and efficiency across government offices. The campaign was executed in two phases: the Preparatory Phase (16th–30th September 2025) and the Main Phase (2nd–31st October 2025), focusing especially on disposal of E-waste and public grievances.
Comprehensive Cleanliness and Waste Disposal
Under Special Campaign 5.0, extensive cleanliness drives were conducted at DA&FW headquarters, subordinate offices, and public sector undertakings nationwide. Tree plantation and cleaning of public spaces became major undertakings, promoting green and hygienic environments. A special highlight was the disposal and innovative utilization of E-waste, with Farm Machinery Training and Testing Institutes creating equipment models for farmers, including drones and tractors, all crafted from E-waste. These efforts were recognized as best practices under the campaign’s ‘Waste to Wealth’ category.
Grievance Redressal and Digital Outreach
A key focus of the campaign was to address public grievances, particularly those related to flagship agricultural schemes such as PM KISAN and Pradhan Mantri Fasal Bima Yojana (PMFBY). Dedicated digital portals and CPGRAMS empowered farmers nationwide to lodge complaints and access timely resolution. During the campaign, DA&FW disposed of over 1,59,000 public grievances, a major achievement towards reducing backlog and improving governance. Notably, the Krishi Rakshak Portal provided a centralized platform for farmers to resolve issues related to crop insurance and other schemes.
Revenue Generation and Social Participation
Through the auction of scrap and condemned materials, DA&FW generated more than ₹40 lakh in revenue during the campaign. The campaign also saw active participation from all attached and subordinate offices, with enthusiastic efforts to maintain records, weed out old files, and free up administrative space. Social media was vigorously used with over 274 tweets and five PIB notes issued to showcase progress and best practices. A workshop on public grievance management and e-waste disposal was successfully organized, drawing appreciation from senior officials and highlighting the department’s commitment to service delivery and sustainable practices.
Conclusion: Department of Agriculture
Special Campaign 5.0 under DA&FW has raised benchmarks in efficient grievance handling, innovative waste management, and comprehensive cleanliness drives. These activities not only improved government office function but also set strong examples of sustainability and responsiveness for future campaigns.
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Source: PIB
