Union Minister of State for Communications and Rural Development, Dr Pemmasani Chandra Sekhar, recently chaired a high-level review meeting on revenue leakages in the Department of Posts (DoP). The meeting focused on strengthening operational controls, deploying advanced digital security systems, and incentivizing a motivated workforce to guarantee robust financial accountability across India’s postal network.
Multi-Pronged Audit and Digital Integration
Dr Pemmasani called for intensified field audits in high-volume post offices handling over 10,000, 5,000, and 1,000 transactions daily to scrutinize anomalous activities. He ordered the integration of weighing machines with postal IT systems to eradicate manual billing errors and under-invoicing, underscoring the need for technology as a backbone for operational accuracy.
Advanced Security to Prevent Parcel Fraud
A signature move from the minister was the directive to immediately roll out dynamic barcoding and prepaid booking alerts. These measures aim to track irregular transactions, prevent unauthorized insertion of parcels mid-route, and strengthen the entire delivery value chain. The focus remains on closing procedural gaps and modernizing the infrastructure to ensure every rupee passing through DoP is accounted for.
Boosting Savings Bank Safeguards
During the review, Dr Pemmasani performed an assessment of the Postal Savings Bank’s digital and financial security protocols. He advocated for enhanced biometric and OTP-based authentication for officials to fortify account security. Directions were issued for prompt Aadhaar and mobile number seeding of accounts and expanding the use of digital passbooks to reduce human error and minimize fraud risks.
Minister’s Call: Every Rupee Must Be Accounted For
Addressing senior officials, Dr Pemmasani stressed that “every rupee must be accounted for.” He pushed for modernization and the adoption of a technology-led, incentive-driven approach as cornerstones for plugging leaks, improving transparency, and ensuring trust in postal transactions.
Conclusion:
The high-level review capped an assertive push for digital modernization in the Department of Posts, with Dr Pemmasani Chandra Sekhar’s leadership driving multi-layered reforms to root out financial leakages. From field-level audits to biometric safeguards in savings accounts, DoP is now poised for a transformation that prioritizes transparency, operational integrity, and technology-enabled financial security.
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Source: PIB
