Air India responds to software directive affecting A320 operations
Air India is dealing with operational delays after Airbus issued a technical alert for a large section of its global A320 fleet. The advisory has affected several Indian airlines at the same time, causing changes in flight schedules across major domestic routes. With up to 6,000 active A320 aircraft worldwide requiring updates, Indian carriers are now working to complete mandatory changes to keep their operations running safely.
The software advisory has triggered a wave of adjustments across IndiGo, Air India, and Air India Express, with each operator informing passengers about possible delays. The issue concerns a software realignment linked to critical flight-control systems. While the change is precautionary, airlines must complete the update before the affected aircraft can return to normal service. This has led to longer turnaround times, slower aircraft movement, and a noticeable impact on some schedules.
IndiGo was among the first to communicate the update, informing passengers that the required work may cause minor shifts in timing. It encouraged flyers to monitor their flight status before heading to the airport. Air India followed with a similar announcement, confirming longer processing times for A320 flights. Air India Express also notified passengers about potential disruptions, although most of its aircraft remain unaffected.
Air India outlines expected delays as software updates begin
The Air India announcement focused on the need for a software and hardware reset across part of its A320 fleet. The airline explained that this step follows a directive issued for global operators and is necessary to ensure continued safe operations. This process extends the turnaround time of each affected aircraft, which is why some flights are experiencing delays or minor cancellations. Passengers have been advised to stay updated through the official website and customer support lines.
IndiGo emphasized that it is completing the updates with full diligence. With its large A320 fleet, the advisory has a wide impact on its operations. The airline is attempting to manage the transitions with minimal inconvenience, but it warned that unavoidable shifts may occur throughout the day. IndiGo teams are working continuously to assist travelers with rebooking or new travel information whenever required.
We are aware of a directive from Airbus related to its A320 family aircraft currently in-service across airline operators. This will result in a software/hardware realignment on a part of our fleet, leading to longer turnaround time and delays to our…
— Air India (@airindia) November 28, 2025
Air India Express added that while most of its aircraft are not directly affected, the guidance applies to operators worldwide, which means some schedule changes may still occur. The airline encouraged passengers to keep their contact details updated so they receive notifications on time. It also advised travelers to check their flight status through the official app or chatbot to stay informed about any real-time changes.
The Airbus alert itself was issued after the company identified a possibility of intense solar radiation disrupting data linked to flight-control systems. While the risk remains controlled, Airbus recommended a shift back to an earlier software version to eliminate potential complications. This rollback requires time, and airlines must complete the update before clearing the aircraft for regular operations.
Air India works through the advisory as sector-wide updates continue
The Air India fleet, along with other domestic operators, is undergoing the software alignment process gradually. With the A320 family forming a major portion of India’s commercial fleet, the advisory affects operations nationwide. Industry sources noted that around 200 to 250 aircraft in India may require the update. Since many flights rely on the A320 series, even a limited slowdown leads to noticeable delays across airports.
The delay pattern varies from mild timing changes to longer waiting periods during aircraft rotation. Most airlines aim to complete the necessary steps with minimal public disruption, but the timeline depends on how many aircraft must be processed and how quickly each update is completed. Airports with heavy A320 traffic are preparing for additional load at check-in and boarding counters as airlines adjust their operations. Also Read: HDB 630 launched: 2024 Edition Brings 1 Major Upgrade You Shouldn’t Ignore
Air India and IndiGo have also been coordinating with airport authorities to manage gate changes, avoid overcrowding, and maintain operational stability. The airlines have emphasized that these delays do not compromise safety. Instead, they are part of a preventive measure recommended by the manufacturer. As the updates progress, more aircraft will return to regular schedules.
Air India continues monitoring while passengers advised to stay updated
The Air India team is monitoring the situation closely as updates continue across the fleet. The airline plans to restore normal operations as soon as the realignment is completed across all relevant aircraft. With the advisory being global, similar disruptions are expected in multiple countries, but Indian operators are taking steps to minimize the inconvenience.
Safety comes first. Always. 💙✈
Airbus has issued a technical advisory for the global A320 fleet. We are proactively completing the mandated updates on our aircraft with full diligence and care, in line with all safety protocols. While we work through these precautionary…
— IndiGo (@IndiGo6E) November 28, 2025
Passengers flying over the weekend have been urged to check their flight status frequently and plan for possible delays. Airlines have reinforced customer support services to handle rebooking and travel queries. As more aircraft complete the update, operations are expected to stabilize.
Conclusion
The Air India update following the Airbus advisory has led to schedule changes across several domestic routes, but airlines are working steadily to complete the process. Passengers are advised to stay informed and allow extra time while the software updates are carried out.
