The two-day Western Zone Review Conference of the Office of the Controller General of Communication Accounts (CGCA) concluded in Candolim, Goa, with a focus on improving efficiency and service delivery across the Western Region. Senior officials from various Communication Accounts offices attended the meet to review key functional areas and chart a roadmap for strengthening financial and regulatory functions.
Presiding authorities and key participants
The conference was presided over virtually by Smt. Vandana Gupta, Controller General of Communication Accounts, who joined the sessions from New Delhi. On the ground, the proceedings were chaired by Shri Sanjay Kumar Bariar, Principal Controller of Communication Accounts (Pr. CCA), Western Zone, ensuring seamless coordination between the central leadership and zonal field units.
Focus areas and performance review
Over the two days, delegates held detailed discussions on core domains such as revenue administration, pension management, Digital Bharat Nidhi, and internal audit of Directorate of Telecom field units. A comprehensive review of the functioning of all CCA offices in the Western Zone highlighted their role in serving over one lakh pensioners, disbursing nearly ₹5,000 crore annually, and collecting close to ₹6,000 crore in licence fees and spectrum usage charges as part of the Union government’s non-tax revenue.
Appreciation for pension and revenue functions: Zone Review
Addressing the conference virtually, Smt. Sunita Chandra, Director General, Telecom, commended the CGCA and CCA offices for their vital support to field formations and telecom stakeholders, and urged continued collaboration to enhance citizen-centric services. In her concluding remarks, CGCA Smt. Vandana Gupta praised the exemplary performance of Western Zone offices in timely pension disbursement, effective grievance redressal and efficient revenue collection, while offering recommendations to strengthen accountability, transparency and operational efficiency.
Vote of thanks and way forward
Pr. CCA Shri Sanjay Kumar Bariar expressed gratitude for the guidance and insights shared by the CGCA leadership and lauded the constructive deliberations during the conference. The event concluded with a formal vote of thanks by Dr. Satish Chandra Jha, Controller of Communication Accounts, Maharashtra & Goa, who acknowledged the leadership of Smt. Vandana Gupta and Shri Bariar and thanked all delegates for their active participation and valuable contributions towards modernising CGCA operations in the Western Region.
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Source: PIB
