A two-day training programme for State Haj Inspectors (SHIs) commenced on 24 January 2026 at Haj House, Mumbai, aimed at strengthening preparedness for the upcoming Haj season in the Kingdom of Saudi Arabia (KSA). The programme, being conducted on 24–25 January, focuses on equipping SHIs with the knowledge, skills and coordination mechanisms necessary to ensure a safe, smooth and dignified Haj experience for Indian pilgrims.
Training Focus: Operations, Welfare and On-Ground Preparedness
The training programme is designed to comprehensively familiarise SHIs with key aspects of their responsibilities, including:
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Operational protocols during Haj
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Coordination mechanisms with multiple stakeholders
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Welfare measures for pilgrims
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Handling on-ground challenges
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Facilitation of services for Indian Hajis in KSA
The objective is to ensure that SHIs are fully prepared to provide effective, timely and compassionate support to pilgrims throughout their journey.
Secretary, Minority Affairs Highlights Crucial Role of SHIs
Addressing the inaugural session, Dr. Chandra Shekhar Kumar, Secretary, Ministry of Minority Affairs, underlined the critical role played by State Haj Inspectors in shaping the overall Haj experience for pilgrims.
He urged SHIs to:
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Maintain patience and vigilance at all times
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Display a compassionate and service-oriented approach
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Remain responsive to pilgrims’ needs
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Uphold the dignity and well-being of Hajis
He noted that the conduct, sensitivity and efficiency of SHIs directly influence the safety, comfort and satisfaction of Indian pilgrims during Haj.
Operational and Administrative Aspects Explained by Senior Officials
The training session was also addressed by senior officials involved in Haj management:
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Shri Sahnavas C, CEO, Haj Committee of India, highlighted key operational aspects and the importance of seamless coordination with multiple stakeholders, including Saudi authorities and service agencies.
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Shri Nazeem Ahmed, Director (Haj), Ministry of Minority Affairs, briefed participants on administrative procedures, standard operating protocols (SOPs) and the need for timely grievance redressal to ensure efficient pilgrim support.
Health and Safety Preparedness Emphasised
Health and safety aspects during Haj were addressed by Dr. L. Swasthicharan, Deputy Director General, Ministry of Health and Family Welfare. He sensitised SHIs on:
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Public health preparedness
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Preventive health measures
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Managing health emergencies
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Coordination with medical teams in KSA
He stressed that proactive health awareness and quick response can significantly reduce risks and enhance pilgrim safety.
Comprehensive Sessions on Pilgrim Facilitation and Digital Monitoring
The training programme includes detailed sessions covering:
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Pilgrim facilitation and grievance handling
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Accommodation and transport management
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Health and safety protocols
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Emergency response systems
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Coordination with Saudi authorities
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Use of digital platforms for monitoring, communication and service delivery
These sessions are aimed at building both practical competence and situational readiness among SHIs.
Programme to Conclude with Interactive Sessions
The two-day programme will conclude on 25 January 2026 with interactive discussions, experience-sharing sessions and feedback exchanges. These engagements are expected to further strengthen the preparedness of State Haj Inspectors for the forthcoming Haj season.
Conclusion
The training programme at Haj House, Mumbai, reflects the Government of India’s commitment to ensuring that Indian pilgrims receive efficient, compassionate and well-coordinated support during Haj. By equipping State Haj Inspectors with operational clarity, administrative understanding and health preparedness, the initiative strengthens the overall framework for delivering a safe, smooth and dignified Haj experience to thousands of pilgrims each year.
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Source: PIB
