Aggregator Model Brings Ministry of Labour & Employment and Zomato Together for Employment Growth

The Aggregator partnership between the Ministry of Labour & Employment (MoLE) and Zomato marks a significant milestone in India’s ongoing efforts to formalize and strengthen the gig and platform economy. The Memorandum of Understanding (MoU), signed in New Delhi, is set to generate nearly 2.5 lakh flexible livelihood opportunities every year through the National Career Service (NCS) portal, empowering delivery partners and gig workers across the country.

The MoU was signed in the presence of Dr. Mansukh Mandaviya, Union Minister for Labour & Employment and Youth Affairs & Sports, Ms. Shobha Karandlaje, Minister of State for Labour & Employment, and Ms. Vandana Gurnani, Secretary of the Ministry. This collaboration represents a collective step toward integrating platform-based roles into India’s formal employment system and creating dignified, technology-enabled job opportunities for youth and women.

Dr. Mandaviya highlighted that the NCS portal has become a bridge connecting millions of job seekers with employers both in India and abroad. Since its inception in 2015, the portal has successfully mobilized over 7.7 crore vacancies. He emphasized that the new partnership with Zomato would further strengthen this mission by expanding employment options for gig workers and linking them to structured earning opportunities.

Aggregator Initiative Expands India’s Gig Workforce and Strengthens Livelihood Access

Under the new Aggregator category, Zomato will list around 2.5 lakh job opportunities annually on the NCS portal. This move will enable structured access to real-time income streams, especially for delivery partners and gig workers seeking flexible and secure livelihood options.

The Ministry has been consistently working to build partnerships with major industry players to widen the scope of employment generation. In the past year alone, it has collaborated with 14 leading organisations, including Amazon, Swiggy, Rapido, Zepto, Apna.co, FoundIT, TeamLease, and Mentor Together, collectively creating more than five lakh job opportunities. The inclusion of Zomato adds a new dimension to this initiative, further strengthening the ecosystem that connects industry demand with job-seeking talent. also read: HSBC Empowers Communities With ‘Helping Hands Mela 2025’: A Colourful Celebration of Craft and Compassion

Ms. Shobha Karandlaje emphasized the importance of extending social protection to all workers, both in organised and unorganised sectors. She stated that this partnership aligns with the goals of the Pradhan Mantri Viksit Bharat Rozgar Yojana (PM-VBRY) and the Viksit Bharat 2047 vision, focusing on formalization and comprehensive social security coverage for every worker in the country.

Aggregator Collaboration Reflects India’s Growing Social Security Achievements

Ms. Vandana Gurnani, Secretary of the Ministry of Labour & Employment, reaffirmed the government’s dedication to providing sustainable and dignified livelihoods for all citizens. She shared that upcoming job listings on the NCS portal around Diwali will provide timely employment opportunities for job seekers while supporting India’s expanding economic growth.

She also noted India’s remarkable progress in social security coverage, which has risen from 19% in 2015 to 64.3% in 2025, reaching over 94 crore people. This achievement was recently recognized by the International Social Security Association (ISSA). Ms. Gurnani expressed hope that major platforms such as Zomato will continue to support this progress, helping gig and platform workers gain access to essential social benefits.

Aggregator Partnership Marks a Step Toward Inclusive Economic Development

The Aggregator collaboration between MoLE and Zomato not only opens doors for millions of job seekers but also reflects India’s evolving employment structure, where traditional and gig work coexist under formal systems. By integrating technology-enabled platforms into the NCS framework, the Ministry is ensuring that the nation’s workforce has equal access to stable, flexible, and secure jobs.

This partnership also aims to uplift women and youth by creating opportunities that support financial independence and contribute to India’s larger economic growth. The effort aligns with the government’s mission of inclusive development and its vision of transforming India into a developed nation by 2047.

Conclusion

The Aggregator partnership between the Ministry of Labour & Employment and Zomato is more than a collaboration it is a forward-looking step toward bridging the gap between job seekers and industry needs. With its focus on structured gig employment, social security, and inclusivity, this initiative stands as a vital example of how public-private partnerships can shape the future of India’s workforce and strengthen the nation’s growing gig economy.