MUMBAI: Airtel users across India experienced significant disruptions in both mobile and broadband services. The outage, which began around 10:25 AM, left many customers unable to make calls, access the internet, or use related services.
According to Downdetector, a platform that monitors real-time service outages, approximately 46% of users reported a total blackout, 32% experienced no signal, and 22% faced issues specifically with mobile connectivity. The disruptions were notably widespread, affecting major cities and regions nationwide.
Frustrated customers took to social media platforms, particularly X (formerly Twitter), to voice their concerns. Many reported complete service blackouts, dropped calls, and inability to access the internet. One user from Gujarat noted, “Airtel Broadband & Mobile Services All Are Down… No Network on Mobile & Broadband… Everything is gone in Gujarat Right Now..!”
The outage also had a significant impact on businesses and individuals working from home. Employees struggled to join virtual meetings or access cloud-based resources, disrupting daily operations. Households faced interruptions in streaming services and online education, causing inconvenience for families nationwide.
As of now, Airtel has not released an official statement explaining the cause of the outage. The lack of communication has left many users seeking alternative solutions and expressing dissatisfaction over the company’s handling of the situation.
This incident highlights the critical dependence on reliable internet and mobile services in today’s digital age. Users are advised to monitor official Airtel channels for updates and consider having backup connectivity options to mitigate the impact of such unforeseen disruptions.
Source: Web Team, C6N