New Delhi, 10 December 2025:
The Controller General of Communication Accounts (CGCA), Smt. Vandana Gupta, inaugurated the onboarding of MTNL pensioners onto the SAMPANN platform at the Office of the Principal CCA, Delhi. The initiative marks a significant milestone in modernizing pension administration for the employees, ensuring transparent, efficient, and fully digital processing of retirement benefits.
Nearly 46,000 MTNL Pensioners to Be Integrated
The initiative will cover 45,939 pensioners from Delhi and Mumbai, including both recently retired employees and past MTNL beneficiaries. As part of the inaugural event, pensioners Shri Prabodh Kumar and Shri Gyanender Singh were felicitated for their years of service and were formally presented with their Electronic Pension Payment Orders (E-PPOs).
SAMPANN to Enable Fully Digital Pension Processing
Smt. Vandana Gupta emphasized that onboarding MTNL retirees onto SAMPANN will enable completely digital and integrated pension management starting December 2025. The platform promises:
-
Accurate, rule-based pension calculations
-
Seamless end-to-end case processing
-
Timely disbursement through PFMS-linked payments
-
Enhanced grievance redressal via integrated channels
-
Access to dashboards and mobile applications (Android & iOS)
She highlighted that the migration of approximately 40,000 MTNL pensioners to the system reflects the Department of Telecommunications’ commitment to building a modern, transparent, and citizen-centric pension ecosystem.
Key Benefits Outlined for MTNL Pensioners
Addressing the gathering, Shri Uday Bhan Tiwari, Controller of Communication Accounts, detailed the major advantages that retirees will now experience:
-
Direct pension disbursement and faster processing
-
Online issuance of Pension Payment Orders
-
Integration with Digital Life Certificate systems
-
Unified grievance management across platforms
-
Greater transparency and reduced paperwork
He expressed gratitude to the O/o CGCA, MTNL officials, and his own team for ensuring a smooth and timely onboarding process.
Positive Response from Pensioners
Representatives from Pr. CCA Mumbai, MTNL and CGCA attended the inauguration. MTNL pensioners expressed appreciation for the proactive efforts of the Principal CCA Delhi, noting the resolution of a long-pending requirement and praising the improved efficiency brought in through SAMPANN.
Conclusion
The onboarding of pensioners onto SAMPANN marks a pivotal step in strengthening the Government’s e-governance initiatives in pension management. With enhanced transparency, digital integration, and user-centric services, the move reaffirms the DoT’s mission to deliver timely and reliable pension services to thousands of retirees.
For more real-time updates, visit Channel 6 Network.
Source: PIB
