New Delhi, 10 December 2025:
Union Minister of Communications and Development of North Eastern Region (DoNER), Shri Jyotiraditya M. Scindia, addressed the Lok Sabha during the Winter Session today, highlighting the rapid transformation, expansion, and modernisation of India Post, the world’s largest postal network. The Minister outlined the Government’s achievements over the past decade and detailed future plans to make India Post a global leader in logistics and citizen service delivery.
India Post: World’s Largest Network Continues Expanding
During his address, Shri Scindia emphasized the scale and reach of India Post, which currently operates 1.64 lakh Post Offices, supported by 2.78 lakh Gramin Dak Sevaks (GDS).
He praised the GDS workforce, noting that their contribution goes beyond business:
“Gramin Dak Sevaks toil day and night not only to do business, but to convey emotion from one human being to the other.”
The Minister highlighted the significant expansion of the postal network under Prime Minister Shri Narendra Modi’s leadership over the past 11 years.
Key Achievements in Expansion and Infrastructure Development
Shri Scindia outlined several major milestones that have strengthened India Post’s presence in underserved regions:
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4,903 new Post Offices established in Left Wing Extremism-affected states in the last 3.5 years.
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5,746 Post Offices sanctioned in unbanked villages, of which 5,657 (97%) are already functional.
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A total of 10,170 new Post Offices added nationwide in the past 11 years.
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₹405 crore invested toward the construction and renovation of Post Office buildings, including 49 heritage Post Offices, described by the Minister as “institutional jewels of India Post.”
Despite these achievements, Shri Scindia noted that 25,000 additional Post Offices owned by India Post still require renovation, and further funding will be sought.
Re-engineering and Automation: India Post’s Modernisation Roadmap
Looking ahead, the Minister announced a large-scale Business Process Re-engineering (BPR) initiative, aimed at transforming India Post into a modern, efficient, technology-centric organisation.
The initiative will focus on:
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Enhancing first-mile, middle-mile, and last-mile delivery
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Accelerating logistics processes
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Improving customer service orientation
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Integrating digital technologies for smoother, faster operations
Shri Scindia also stressed that India Post is carefully studying global best practices to emerge as one of the world’s premier logistics and parcel delivery systems.
Government’s Continued Commitment
The Union Minister reaffirmed that the Government remains fully committed to strengthening the postal network. The vision is to transform India Post into a technology-driven, future-ready logistics powerhouse that can efficiently serve crores of citizens across the nation.
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Source: PIB
