The Sanchar Saathi digital safety platform, spearheaded by the Department of Telecommunications (DoT), enabled the recovery of over 50,000 lost or stolen mobile phones across India in October 2025—a record for a single month. This achievement marks a significant milestone for citizen-centric digital governance and showcases the transformative impact of technology on day-to-day security.
Karnataka and Telangana Lead the Nation
Karnataka and Telangana are the top performers, each crossing 1 lakh recoveries since the launch of the Sanchar Saathi initiative. Maharashtra follows closely with over 80,000 recoveries. Since inception, the cumulative number of recovered devices has surpassed 7 lakh nationwide. Impressively, monthly recoveries have surged by 47% between June and October 2025, with the system now facilitating the recovery of more than one handset every minute across the country.
Advanced Tech and Police Coordination
Sanchar Saathi’s success is built on an indigenously developed platform that integrates automated workflows, real-time traceability, and collaboration between state and UT police forces, DoT’s Digital Intelligence Unit, and other field teams. When a SIM is inserted into a reported device, alerts are sent to both the registered user and the relevant police station, ensuring swift action and reducing potential misuse of blocked devices.
Citizen Empowerment and Digital India Vision
The initiative advances the Digital India vision by empowering citizens to report and block stolen/lost phones, verify devices before purchase, and report fraudulent calls/messages through the Sanchar Saathi app. The DoT urges all citizens to leverage the platform for better device security and to stay vigilant against telecom frauds.
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Source: PIB
